You Lead the Way. We’ve Got Your Back.
\n\nAt American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
\n\nWe back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
\n\nBuilding lasting relationships is at the heart of our business and that’s exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives. Find your place in sales on #TeamAmex.
\n\nSenior Manager, Client Management
\n\nIf you are ready for more than just a job, are not afraid of embracing challenges and setting and exceeding big goals, American Express invites you to apply for an opportunity in Client Management.
\n\nGlobal Merchant & Network Services (GMNS) brings together American Express' Merchant-and Network-related businesses including Global Merchant Services, Global Network Services, and Strategic Partnerships. Global Merchant Services is responsible for managing the relationships with the millions of Merchants, Global, National and Regional, that accept American Express, as well as through our third party acquirers and aggregator partners.
\n\nOur goal is to be an indispensable payments partner to our Merchants: simultaneously delivering differentiated products and services and driving revenue growth for both Merchants and American Express.
\n\nThe role of the Senior Manager, Client Management offers the opportunity to leverage strong relationship management, consultative selling, strategic thinking, and collaboration skills to drive incremental American Express spend, while working in an ever-changing environment. This is a unique opportunity to oversee portfolios of key Merchants from across various industries and verticals.
\n\nSpecific Responsibilities Include:
\n\nStrategy Development:
\n\nBusiness Development:
\n\nRelationship Management:
\n\nQualifications:
\n\nA valid driver's license is required as this employee will be on the road visiting merchants on average 8-12 days per month. As such, a company car is provided. A motor vehicle records check will be conducted for all successful candidates at the time of offer. Disclosure of all moving violations within the last 3 years (Including, but not limited to: Speeding Tickets, Refusal to submit to BAC (Blood Alcohol Content), Reckless Driving, Leaving scene of accident, and Driver’s License suspension for moving violations) is required during the application process.
\n\nIf the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.
\n\nIn addition, we are required to comply with all client COVID-19 protocols that may be present in advance of meeting and/or entertaining with clients as a requirement of client-facing roles.
\n\nEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
\n\nOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
\n\nAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
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